Terms & Conditions

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.

If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. In such cases, “you” and “your” refer to both you individually and the organization.

Inflowra provides an AI-powered workflow and event management platform that enables users to:

• Create and manage events, forms, and registration workflows.
• Generate and distribute digital passes (QR codes, ID cards).
• Perform real-time scan verification and access control at checkpoints.
• Access analytics dashboards, attendance tracking, and reporting tools.
• Integrate with third-party tools and services via APIs and embeddable widgets.

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice.

To access certain features, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration.
• Maintain and promptly update your account information.
• Keep your login credentials confidential and secure.
• Notify us immediately of any unauthorized use of your account.
• Accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe are being used fraudulently.

You agree not to use our Services to:

• Violate any applicable laws, regulations, or third-party rights.
• Upload, transmit, or distribute any content that is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable.
• Impersonate any person or entity, or misrepresent your affiliation.
• Attempt to gain unauthorized access to our systems, servers, or networks.
• Interfere with or disrupt the integrity or performance of the Services.
• Use automated means (bots, scrapers) to access the Services without our express written permission.
• Reverse engineer, decompile, or disassemble any aspect of the Services.
• Use the platform for spam, phishing, or distribution of malware.

5.1 Our Property

All content, features, and functionality of the Services — including but not limited to text, graphics, logos, icons, software, and the underlying technology — are owned by Inflowra and protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Services without our prior written consent.

5.2 Your Content

You retain ownership of content you submit through our Services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your content solely for the purpose of operating and providing the Services.

5.3 Feedback

Any feedback, suggestions, or ideas you provide regarding the Services may be used by us without any obligation of compensation or attribution.

• Free Tier: Certain features are available at no cost, subject to usage limits.
• Paid Plans: Premium features require a paid subscription. Pricing, billing cycles, and plan details are available on our pricing page.
• Billing: Subscription fees are billed in advance on a recurring basis. You authorize us to charge your designated payment method.
• Refunds: All fees are non-refundable unless otherwise required by applicable law or stated in a separate agreement.
• Price Changes: We may adjust pricing with at least 30 days' prior notice. Continued use after the change constitutes acceptance.

Either party may terminate this agreement at any time. You may close your account through your account settings or by contacting support.

• By Us: We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or if required by law.
• Effect: Upon termination, your right to access the Services ceases immediately. We may retain certain data as required by law or for legitimate business purposes.
• Data Export: We recommend exporting your data before termination. We will retain data for 30 days after account closure to allow for retrieval.

We do not warrant that the Services will be uninterrupted, error-free, or secure, or that any defects will be corrected. We make no warranties regarding the accuracy, reliability, or completeness of any content or information available through the Services.

To the maximum extent permitted by applicable law, in no event shall Inflowra, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, use, goodwill, or other intangible losses.
• Unauthorized access to or alteration of your transmissions or data.
• Statements or conduct of any third party on the Services.
• Any other matter relating to the Services.

Our total liability for any claims arising from or relating to these Terms or the Services shall not exceed the amount you paid us in the twelve (12) months prior to the event giving rise to the claim.

You agree to indemnify, defend, and hold harmless Inflowra, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your use of the Services.
• Your violation of these Terms.
• Your violation of any rights of a third party.
• Any content you submit or transmit through the Services.

We reserve the right to modify these Terms at any time. When we make material changes, we will provide notice through the platform, by email, or by posting a prominent notice on our website. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the updated Terms.

We encourage you to review these Terms periodically to stay informed about your rights and obligations.

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any disputes arising from these Terms or the Services shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, either party may pursue resolution through binding arbitration in accordance with applicable arbitration rules, or through the competent courts of the jurisdiction where Inflowra is incorporated.

If you have any questions about these Terms or our Services, please reach out to us: